User Portals

Customer Portal Book rooms & manage stays
Hotel Partner List & manage properties

Effective Date: 01 January 2026

Welcome to StayIn Paradise. By accessing or using our website and booking services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any reservation.

  1. Acceptance of Terms

    By using StayIn Paradise, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Booking Policy, Cancellation Policy, and Refund Policy.

  2. Services

    StayIn Paradise is an online platform that allows users to search, compare, and book hotels, homestays, resorts, villas, and other accommodation providers. We act as an intermediary between guests and property owners.

  3. User Eligibility

    To use our services, you must:

    • Be at least 18 years of age.
    • Provide accurate and complete information.
    • Use the website only for lawful purposes.
    • Be responsible for maintaining the confidentiality of your account credentials.
  4. Booking & Payments
    • All bookings are subject to availability.
    • Booking confirmation is provided only after successful payment or confirmation from the property.
    • Prices displayed on the website may change without prior notice.
    • Taxes and applicable charges will be shown during checkout.
  5. User Responsibilities

    You agree to:

    • Provide correct booking details.
    • Carry a valid government-issued ID during check-in.
    • Follow the rules and policies of the booked property.
    • Avoid any illegal, abusive, or fraudulent activities while using our platform.
  6. Property Information

    Property owners are responsible for the accuracy of:

    • Room details
    • Pricing
    • Photos
    • Amenities
    • Availability
    • House Rules

    StayIn Paradise makes reasonable efforts to display accurate information but does not guarantee that all property information is error-free.

  7. Cancellation & Refund

    Cancellation and refund requests are governed by the respective property's policies and our published Cancellation Policy and Refund Policy.

  8. Intellectual Property

    All content available on this website, including text, images, logos, graphics, icons, and software, is the property of StayIn Paradise or its licensors and is protected by applicable intellectual property laws.

    You may not copy, reproduce, distribute, or use any content without prior written permission.

  9. Prohibited Activities

    Users must not:

    • Use the website for unlawful purposes.
    • Attempt unauthorized access to our systems.
    • Upload viruses or malicious software.
    • Interfere with the operation or security of the website.
    • Create fake bookings or provide false information.
  10. Limitation of Liability

    StayIn Paradise shall not be liable for:

    • Property service quality or disputes between guests and property owners.
    • Loss of personal belongings.
    • Delays, cancellations, or service interruptions caused by third parties.
    • Technical issues beyond our reasonable control.

    Our liability, if any, shall be limited to the amount paid for the affected booking, where permitted by law.

  11. Force Majeure

    We shall not be responsible for delays, cancellations, or failures caused by circumstances beyond our control, including natural disasters, pandemics, government actions, strikes, technical failures, or other unforeseen events.

  12. Privacy

    Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

  13. Changes to Terms

    StayIn Paradise reserves the right to modify these Terms & Conditions at any time. Updated terms will be published on this page with the revised effective date. Continued use of the website after such changes constitutes your acceptance of the updated Terms.

  14. Governing Law

    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

  15. Contact Us

    If you have any questions regarding these Terms & Conditions, please contact us:

    StayIn Paradise

    Phone: 0124-6201611

    Email Us: support@stayinparadise.com

We appreciate your trust in StayIn Paradise and look forward to helping you create memorable travel experiences.