User Portals

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Effective Date: 01 January 2026

At StayIn Paradise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and booking services. Hotel booking platforms typically collect reservation, contact, payment, and technical information to process bookings and improve services, and maintaining a clear privacy policy is an important compliance practice.

  1. Information We Collect

    We may collect the following information when you use our website:

    • Full Name
    • Mobile Number
    • Email Address
    • Billing Address
    • Booking Details
    • Check-in & Check-out Dates
    • Guest Information
    • Payment Information (processed securely through payment partners)
    • Device Information (IP Address, Browser, Device Type)
    • Cookies and Website Usage Data
  2. How We Use Your Information

    We use your information to:

    • Process hotel, homestay, and resort bookings
    • Confirm reservations and send booking details
    • Process payments securely
    • Provide customer support
    • Improve our website and services
    • Send booking updates and promotional offers (with your consent)
    • Prevent fraud and ensure platform security
    • Comply with legal and regulatory requirements
  3. Payment Information
    • Payments are processed through trusted and secure payment gateway providers.
    • StayIn Paradise does not store your complete debit or credit card details on its servers.
    • All payment transactions are protected using industry-standard encryption.
  4. Information Sharing

    We do not sell or rent your personal information. Your information may be shared only with:

    • Hotels, Homestays, Resorts, and Property Owners to complete your booking
    • Payment Gateway Providers
    • Government Authorities when required by law
    • Trusted Technology and Service Partners under confidentiality obligations
  5. Cookies

    We use cookies to:

    • Improve website performance
    • Remember your preferences
    • Analyze website traffic
    • Enhance your browsing experience

    You may disable cookies through your browser settings; however, some features of the website may not function properly.

  6. Data Security

    We implement appropriate technical and organizational security measures, including:

    • SSL Encryption
    • Secure Servers
    • Restricted Access Controls
    • Regular Security Monitoring

    Although we take reasonable precautions, no internet transmission or electronic storage method is completely secure.

  7. Data Retention

    We retain your personal information only for as long as necessary to:

    • Complete your booking
    • Provide customer support
    • Meet legal, accounting, and regulatory obligations
    • Resolve disputes and prevent fraud
  8. Your Rights

    You may have the right to:

    • Access your personal information
    • Correct inaccurate information
    • Request deletion of your data (where legally permitted)
    • Withdraw marketing consent
    • Contact us regarding your privacy concerns
  9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

  10. Policy Updates

    We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

  11. Contact Us

    If you have any questions regarding this Privacy Policy or your personal information, please contact us:

    StayIn Paradise

    Call Us: 0124-6201611

    Email Us: support@stayinparadise.com